Dear Segway HT Owner:
Earlier today we sent you an e-mail notifying you that Segway LLC, in cooperation with the U.S. Consumer Product Safety Commission, is voluntarily recalling your Segway Human Transporter(s) to install revised software. If you did not receive this notice, please visit www.segway.com for more information about the voluntary recall.
The quickest way to receive the free software upgrade (version 12.0) for your Segway HT is to visit a Segway Upgrade Center. Upgrade Centers will be open this weekend between Noon and 8:00 pm—locations are listed below. We invite you to bring your Segway HT by to receive the free upgrade. If you can’t make it this weekend, please call us to make an appointment for the coming weeks. Segway representatives are available this weekend by phone at 1-877-889-9020 (toll-free) between 8 a.m. and 5 p.m. ET. Daytime and evening appointments are available on a first-come, first-served basis.
While you are at the Upgrade Center you can also try out the new Segway HT p Series that will be released later this year. The p Series model is optimized for portability, compactness and maneuverability in tight spaces.
We look forward to seeing you at an Upgrade Center this weekend!
BEDFORD, NEW HAMPSHIRE
14 Technology Drive
Bedford, NH 03110
For directions please visit http://www.segway.com/general/contact_information.html
Courtyard Chicago Downtown
30 East Hubbard at State Street
Chicago, IL 60611
For directions call the hotel at: 312-329-2500
Courtyard Detroit Downtown
333 East Jefferson Ave.
Detroit, MI 48226
For directions call the hotel at: 313-222-7700
8555 Beverly Boulevard
Los Angeles, CA 90048
For directions call the hotel at: 310-278-5444
Segway of South Florida
5410 NW 24th Street
Margate, FL 33063
For directions call Segway of South Florida at: 954-917-9341
NEW YORK CITY
Holiday Inn – Wall Street District
15 Gold Street
New York, NY 10038
For directions call the hotel at: 212-232-7700
Hilton in the Walt Disney World Resort
1751 Hotel Plaza Boulevard,
Lake Buena Vista, FL 32830
For directions call the hotel at: 407-827-4000
Regional Transportation Center
4001 El Cajon Boulevard
San Diego, CA 92105
For directions please visit www.rtc4afv.com or call the RTC at 619-521-2469
Holiday Inn Downtown
750 Kearny Street
San Francisco, CA 94108
For directions call the hotel at: 415-433-6600
1900 Fifth Avenue
Seattle, WA 98101
For directions call the hotel at: 206-728-1000
Wyndham Washington D.C.
1400 M Street, NW
Washington, DC 20005
For directions call the hotel at: 202-429-1700